Help

Crossword games

The games on this site support all modern web browsers, tablets and smartphones, so make sure your computer or device is up to date.

Each game contains a help section accessible from the top left menu icon () or top right help icon ().

If the games are slow / fail to load, crash or freeze, try the following in order:

1. Update the browser and computer / device to the latest version.
2. Reset the browser zoom level:
• On PC: Press CTRL + 0.
• On macOS: Press ⌘ Cmd + 0.
3. Force reload the page:
   • On PC: Press CTRL + F5.
   • On macOS: Press ⌘ Cmd + ⇧ Shift + R (Chrome, Firefox) or ⌘ Cmd + ⌥ Option + R (Safari).
   • On tablet / smartphone: Pull the page down until it reloads.
4. Restart the browser.
5. Restart the computer / device.
6. Clear the browser cache.
7. Open the site in incognito / private browsing mode.
8. Try on a different computer / device.
9. Try with the Google Chrome browser.

All dates on this site are in the US Eastern timezone.

User accounts

You don't need an account to play but signing up for one comes with benefits. If you already have account, you can login here or from the top right menu.

You can change your personal information, password and preferences from the account profile page, which is always accessible from the top right menu.

If you've forgotten your credentials, here are some helpful links:

• Username reminder
• Password reminder

If your email address has changed, contact us.

Notifications

New puzzles are sent in a daily email:

• Subscribe to the daily email
• Unsubscribe from the daily email

Subscriptions can also be managed from your account profile preferences.

We also send new puzzles using browser notifications. You can unsubscribe from the notification settings button or from your browser lock / settings icon located in the URL bar.

Still need help?

If your question is not covered in this page, contact us.